|
Effective Date: 10 Nov 2017
Revised Date: 02 Feb 2026
|
| |
|
Privacy Statement
|
| |
Your personal information is important to Paramount Transportation Systems. In order to facilitate your
relocation information about yourself, those accompanying you, the location of your possessions, contact
information, details about your possessions, collection of documents, information necessary to interact with
governmental agencies and any necessary information concerning your employment if applicable will be collected
and utilized. If you are relocating with a corporation or on your own some of the aforementioned information
may be provided by your employer, your relocation company or an overseas freight forwarder consigning
services to one of our offices on your behalf.
Paramount Transportation Systems operates globally. Personal information processed may be subject to the EU
General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), the Swiss
Federal Act on Data Protection (revFADP), the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension
to the EU-U.S. DPF, the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), the Personal Information
Protection and Electronic Documents Act (PIPEDA) (Canada), the California Consumer Privacy Act as amended by the
CPRA (CCPA/CPRA), the Personal Data Protection Act (PDPA) (Singapore), and other applicable data protection laws
in jurisdictions from which personal information is collected or to which it is transferred. Paramount applies
privacy safeguards designed to meet internationally recognized standards, including GDPR-level protections,
regardless of an individual's nationality.
This means Paramount Transportation Systems does not sell or share personal information for monetary or commercial
benefit, nor for behavioral advertising, consistent with the definitions under the CCPA/CPRA and PIPEDA.
Paramount Transportation Systems may share information with other companies in conjunction with your physical
move. Paramount Transportation Systems operates as a controller, processor, or sub-processor depending on the
applicable contractual relationship and applicable legal framework. Upon conclusion of your relocation and within
the limits of the law all personal information will only be kept as long as needed to comply with legal and
contractual obligations; as such, personal information will no longer be shared, information will be archived
and information will eventually be anonymized.
|
| |
|
What We Gather & What We Do With It
|
| |
|
Personal information identifies the specific individual associated including name, address, phone numbers,
email, driver's license, passport, work visa, bank account information, Tax ID, etc.
|
| |
|
Lawful Basis Framework
|
| |
|
Where Paramount Transportation Systems acts as a controller, personal information is processed on the basis
of contractual necessity, compliance with legal obligations, legitimate interests related to service delivery
and security, or consent where expressly required by law. Where Paramount Transportation Systems acts as a
processor or sub-processor, personal information is processed pursuant to the lawful basis determined by the
applicable controller and strictly under contractual instructions.
|
| |
- All personal information collected is necessary to arrange services, facilitate your relocation and interact with authorities.
-
Personal information will only be shared with parties involved in facilitating your relocation or fulfilling legal obligations,
including carriers, freight forwarders, customs brokers, destination agents, storage providers, vehicle transport providers,
insurers, governmental authorities, IT service providers, and other service partners as necessary to perform contracted services.
-
Paramount Transportation Systems remains responsible and liable under the EU-U.S. DPF Principles, the UK extension to the EU-U.S.
DPF, and/or the Swiss-U.S. DPF Principles if third-party agents that it engages to process the personal data on its behalf do so
in a manner inconsistent with the Principles unless Paramount Transportation Systems proves that it is not responsible for the event
giving rise to the damage.
- Paramount Transportation Systems and their network suppliers have strict private policies in place.
- Paramount Transportation Systems does not share or sell any information with/to marketers.
- Paramount Transportation Systems shares SMS information with trusted vendors and service providers as necessary to facilitate relocation-related communications and ensure service delivery.
- Paramount Transportation Systems acts as both a controller and processor of the information at the direction of the client and or client and account.
-
Any individual seeking to access, correct, amend or delete inaccurate information in connection with a corporate relocation should
direct such requests to the applicable data controller (such as their employer or relocation management company). Where requests are
received directly by Paramount Transportation Systems, Paramount Transportation Systems will coordinate with and support the controller
in accordance with contractual and legal obligations and respond within a reasonable period.
-
Paramount Transportation Systems reserves the right to disclose any information necessary to identify, contact or bring legal action
against anyone who may be intentionally or unintentionally violating, causing harm/interference/injury to Paramount Transportation
Systems property, rights, other Paramount Transportation Systems Customers, Governmental Agencies, etc.
-
Paramount Transportation Systems conducts sanctions and restricted-party screening, including OFAC and applicable EU consolidated list
screening, prior to accepting services in compliance with international trade and regulatory obligations.
-
Paramount Transportation Systems may access and or disclose personal information in good faith as the law permits, as required by law to comply with a subpoena or for administrative purposes.
|
| |
|
Processing Role Clarification
|
| |
Paramount Transportation Systems operates across three legally recognized roles depending on the contractual relationship:
|
i. |
Sub-processor, where engaged by another processor acting on behalf of a controller; |
|
ii. |
Processor, where engaged directly by a controller; and |
|
iii. |
Controller, where contracting directly with an individual for services. |
|
| |
|
When acting as a processor or sub-processor, Paramount Transportation Systems does not independently determine the purposes or means
of processing and processes personal information strictly in accordance with the applicable supplier agreement, master services
agreement, or written contractual instructions.
|
| |
|
When acting as a controller in a direct relationship, the purposes and means of processing are defined by the service agreement
entered into with the individual.
|
| |
|
Data Retention
|
| |
|
Personal information will be retained only as long as necessary to fulfill contractual obligations, comply with tax, customs, regulatory,
insurance, accounting, and legal requirements, and defend potential legal claims. Where legally permitted, personal information will be
archived, restricted, anonymized, masked, or securely deleted when no longer required.
|
| |
|
Suppliers & Third Parties
|
| |
Paramount Transportation Systems may share personal information with clients, affiliates, and third-party service
providers as required to deliver contracted moving services and as allowed by law.
Paramount Transportation Systems may disclose personal information in the event of a merger, acquisition or sale
of all or a portion of its assets; in the event of such a change notice will be posted on the website as well as any choices you may have.
The Paramount Transportation Systems supply chain is an important piece of how services are delivered. Paramount Transportation Systems
will take reasonable steps to ensure all suppliers are obligated to protect personal information.
|
| |
|
Transfer of Information and Location of Servers
|
| |
|
Where personal information is transferred across borders, Paramount Transportation Systems
implements appropriate safeguards under applicable data transfer laws. These may include reliance on:
|
- Adequacy decisions issued by regulatory authorities;
- Standard Contractual Clauses (SCCs) issued by the European Commission or UK ICO
- International Data Transfer Agreements (IDTAs) in the UK
- Binding Corporate Rules (BCRs), where applicable
- Specific consent from the data subject
- The Personal Data Protection Act (PDPA) (Singapore)
- Additional technical, contractual, and organizational measures where required
|
| |
|
Individuals may request additional information regarding applicable transfer safeguards by contacting
privacy@pts-moves.com or privacy.eu@pts-moves.com.
|
| |
|
Compliance
|
| |
Paramount Transportation Systems, Inc. complies with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF as set forth by the U.S. Department of Commerce.
Paramount Transportation Systems has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles and the UK Extension to the EU-U.S. DPF with
regard to the processing of personal data received from the European Union and United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.
Paramount Transportation Systems has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. DPF Principles with regard to the processing of personal
data received from Switzerland in reliance on the Swiss-U.S. DPF. As covered entities, Paramount Transportation Systems - Washington LLC and Paramount Transportation Systems -
New Jersey LLC also adhere to the EU-U.S. DPF Principles, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Principles.
If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data
Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Paramount Transportation Systems will offer EU, UK, and Swiss individuals whose personal information has been transferred to us the opportunity to choose whether the personal information
it has received is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. An individual may opt-out of
such uses of their personal information by contacting us at privacy@pts-moves.com. In compliance with the EU-U.S. DPF, the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Paramount Transportation Systems commits to cooperate and comply with the advice of the panel established by the EU data protection
authorities (DPAs), the UK Information Commissioner's Office (ICO), and/or the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints
concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. If you should have a complaint or inquiry,
please contact Paramount Transportation Systems:
|
| |
|
Contact Information by Region
|
| |
| Region |
Contact Entity |
Contact Details |
|
United States
|
Paramount Transportation
Systems, Inc.
|
1350 Grand Avenue, San
Marcos, CA 92078 USA
Tel: +1 760.510.7986
Email: privacy@pts-moves.com
|
|
Canada
|
Paramount Transportation
Systems (Canada)
|
Same contact as above or via
Email: privacy@pts-moves.com
|
|
Germany (EEA)
|
Paramount Transportation
Systems - Europe GmbH Data
Controller
|
Katharina-Paulus-Str.
6a 65824 Schwalbach,
Germany
Email: privacy.eu@pts-moves.com
|
|
United Kingdom
|
Paramount Transportation
Systems - UK Liaison
|
Contact via
privacy@pts-moves.com
Liaison with UK ICO and
compliance under UK GDPR
|
|
| |
|
Paramount Transportation Systems commits to refer unresolved privacy complaints to the EU Data Protection Authorities (DPA's).
If you do not receive timely acknowledgment of your complaint or if the situation is not satisfactorily addressed, please visit the EU DPA's website at
https://www.edpb.europa.eu/about-edpb/about-edpb/members_en or if the issue is
Swiss related to the Swiss Federal Data Protection and Information Commissioner (FDPIC) at
https://www.edoeb.admin.ch/edoeb/en/home/datenschutz.html.
If your complaint is still not resolved through these channels, a binding arbitration option before a DPF Panel may be available under limited circumstances.
In the event of a privacy complaint within the United States, Paramount Transportation Systems is subject to investigatory and enforcement powers of the U.S. Federal Trade Commission.
If you don't receive timely acknowledgment or you are dissatisfied with your response from Paramount Transportation Systems, please visit the FTC website at https://www.ftc.gov.
|
| |
|
Additional Global Compliance Requirements
|
| |
|
Personal information identifies the specific individual associated including name, address, phone numbers, email, driver's license, passport, work visa, bank account information, Tax ID, etc.
|
- The UK General Data Protection Regulation (UK GDPR)
- The Swiss Federal Act on Data Protection (revFADP) (Switzerland)
- The Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada
- The California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA) (United States)
- The Lei Geral de Protecao de Dados (LGPD) (Brazil)
- The Personal Data Protection Act (PDPA) (Singapore)
- Applicable data localization, cross-border transfer, and security laws in all countries from which data is collected or to which it is transferred.
|
|
Where required, Paramount Transportation Systems ensures that appropriate data transfer mechanisms are in place (such as Standard Contractual Clauses, International
Data Transfer Agreements, or adequacy decisions), and that additional safeguards are implemented to ensure data security and compliance with applicable legal frameworks.
|
| |
|
Security
|
| |
Your personal information is important. Paramount Transportation Systems maintains reasonable physical,
electronic and procedural safeguards designed to protect all data. Paramount Transportation Systems regularly
reviews receipt, delivery, use, security standards, and procedures for handling all information both internally
and externally to protect against unauthorized disclosure, use or access to personal information. Paramount Transportation
Systems limits contact to those employees, agents and suppliers based on the services and functions each entity is providing.
Security controls are aligned with internationally recognized information security management standards and consistent with
TISAX-aligned expectations and ISO-based privacy management principles. If you should have a question or concern please use the contact information under Compliance above.
|
| |
|
Data Breach Response
|
| |
|
Paramount Transportation Systems maintains documented incident response procedures. In the event of a security incident involving personal information,
Paramount Transportation Systems will investigate, contain, remediate, and notify relevant supervisory authorities and affected individuals where
required by applicable law and within legally mandated timeframes.
|
| |
|
Changes to the Privacy Statement
|
| |
|
Paramount Transportation Systems reserves the right to amend the Privacy Statement at any time and at its
sole discretion. Any changes to the Privacy Statement will be made available on the website prior to
becoming effective.
|
| |
|
Your Rights
|
| |
|
Depending on your country of residence, you may also have the following rights under local privacy laws:
|
- he right to access, correct, amend or delete inaccurate information.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to object to or limit certain types of processing, including direct marketing or profiling.
- The right to lodge a complaint with your local data protection authority.
- The right to data portability, allowing you to obtain and reuse your personal data across different services.
- The right to designate a representative to act on your behalf in exercising your privacy rights (as under CCPA or other U.S. state laws).
- Requests to exercise these rights may be made by contacting Paramount Transportation Systems at privacy@pts-moves.com.
- Paramount Transportation Systems employs limited use automatic data collection technology on all websites or services. The tracking technology includes cookies (see below) to collect information such as your IP address, Internet service provider, browser type, operating system and language, referring and exit page URLs.
|
| |
|
OUR WEBSITE
|
| |
|
Data Collection Technology
|
| |
Paramount Transportation Systems employs limited use automatic data collection technology on all websites or services.
The tracking technology includes cookies (see below) to collect information such as your IP address, Internet service
provider, browser type, operating system and language, referring and exit page URLs, date and time, amount of time spent
on particular pages, what sections of the websites you visit, number of links you click while on the websites and other data.
Please be advised that if you opt out of any service, you may not be able to use the full functionality of the website or service.
Other than rate requests explicitly submitted on Paramount Transportation Systems forms, Paramount Transportation Systems does
not intentionally collect direct identifiers through the website; however, online identifiers such as IP address, browser type,
device information, and usage analytics may be collected through standard technologies as described above.
Certain information processed in connection with international relocations, including government-issued identifiers, financial data,
immigration documentation, and information necessary to accommodate service requirements, may constitute sensitive or special category
data under applicable law. Such information is processed only where necessary and subject to enhanced technical and organizational safeguards.
|
| |
|
Visiting other Internet Sites and Social Media
|
| |
Paramount Transportation Systems is not responsible or liable for third-party sites accessed through a Paramount Transportation Systems website.
Other Internet sites including those which may be linked to/ from the Paramount Transportation Systems website may have their own privacy
policies or no policy at all. The inclusion of any link, including social media links, does not necessarily imply we endorse the third party company,
its Internet site or any services it may promote.
|
| |
|
Cookies
|
| |
Paramount Transportation Systems websites may make use of "cookies" to measure website activity and provide analytics.
A cookie is an element of data that a website can send to your browser which may then store the cookie on your hard drive.
Cookies cannot be used to collect sensitive information about your computer or data residing on your computer.
Most major websites use this technology and most browsers are set up to accept them.
Visitors may disable cookies by visiting their browser settings and adjusting their browser's cookie settings; however,
disabling cookies may interfere with the ability to view certain content on Paramount Transportation Systems sites.
|
| |
|
Revision History
|
| |
|
VERSION
|
DATE
|
REVISION AUTHOR
|
SUMMARY OF CHANGES
|
|
1.12
|
13 February 2026
|
Louis Rast, Group Director
|
Clarified controller / processor / sub-processor roles; strengthened lawful basis language; expanded recipient categories;
added sanctions screening disclosure; enhanced data retention controls; strengthened international transfer safeguard transparency;
added data breach response section; aligned global compliance references (GDPR, UK GDPR, revFADP, PIPEDA, CPRA, PDPA, LGPD, APP, NZ Privacy Act, India DPDP);
clarified rights routing; updated website data collection language; added ISO/TISAX alignment language.
|
|
1.11
|
07 October 2025
|
Silvia Louro, Director, Quality & Compliance
|
Updated for Germany (EEA) Address
|
|
1.10
|
25 September 2025
|
Silvia Louro, Director, Quality & Compliance
|
Revise "Call to Action" methods
|
|
1.9
|
25 July 2025
|
Silvia Louro, Director, Quality & Compliance
|
DPF Updates
|
|
1.8
|
24 May 2025
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
|
1.7
|
12 Nov 2024
|
Silvia Louro, Director, Quality & Compliance
|
Revised Suppliers & Third Parties section
|
|
1.6
|
01 April 2024
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
|
1.5
|
03 April 2023
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
|
1.4
|
01 April 2022
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
|
1.3
|
01 April 2021
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
|
1.2
|
20 Dec 2020
|
Silvia Louro, Director, Quality & Compliance
|
Revised compliance section
|
|
1.1
|
16 Jan 2020
|
Louis Rast, Group Director
|
Document review
|
|
1.0
|
04 June 2018
|
Phil Joyaux, IT Director
|
|
|
Matterhorn, Switzerland
